Shipping policy
Shipping Policy
At TutBu, operated by AHMETZADE LTD, we aim to deliver your orders as quickly and smoothly as possible. Please review the shipping details below.
Order Processing Time
All orders are processed and shipped within 1–3 business days after payment confirmation.
During high-demand periods or promotions, processing times may be slightly extended.
Shipping & Delivery Time
We currently offer international shipping only.
Estimated delivery time is 14–20 business days depending on the destination country and customs procedures.
Delivery times may vary due to factors beyond our control, including customs clearance, international carrier delays, weather conditions, or local postal service issues.
Shipping Cost
Free shipping is available on all orders.
No additional shipping fees will be charged at checkout.
Shipping Carrier & Tracking
Orders are shipped through trusted international logistics and postal partners based on destination and availability.
Once your order has been shipped, a tracking number will be provided via email so you can monitor your shipment.
Customs, Duties & Taxes
International shipments may be subject to customs duties, taxes, or import fees determined by your local authorities.
These charges are the responsibility of the customer.
Payment Method
Cash on delivery is not available.
All orders must be paid in full at the time of purchase.
Delays & Delivery Issues
TutBu is not responsible for delays caused by customs procedures, incorrect shipping information, failed delivery attempts, or circumstances beyond our control.
Please ensure that your shipping details are accurate when placing your order.
If you have any questions regarding shipping, please contact our customer support team.